Why might we be tempted to change to using your company?

A potential Devon client asked me this today. It is a very good question. Here goes;

* we care passionately about what we do

* we save you time by collecting all the information you need.

An architect who we have worked with for many years said his client insisted on getting three prices for a recent survey. We were the middle price and the client appointed the cheapest. The architect said it was the worst survey that he had ever worked on. He had to return to site and spent a day adding information, for which he billed the client. The client ended up paying more than he would have, if he had appointed us in the first place.

* we add value for you and your clients e.g that large tree next to the site we are surveying – if we can we’ll include it on our survey.

* increasingly we have found that competitors have surveyors who undertake the site work and then pass the digital data to a CAD team. This reduces their costs. It also means that there is a much bigger chance of errors, as drawing a survey can be a little like joining the dots – if you have not measured the points yourself how do you know which dots to join ?

*we do not use contract staff – all our staff are permanent and most have been with us for many years, so you can be sure of the quality of every land or measured building survey.

*we are big enough to be able to cope with even the largest projects, so we can put multiple teams onto a survey if your timescale calls for it.

*we believe in talking to our clients to establish ongoing relationships, so we can learn how each other works. If we think you are wasting your / the clients money we’ll tell you and offer advice.

*because you can be confident that if you need a copy of the survey in five years time we’ll still have it and will supply it FOC for the original client

*because you can draw on our experience in over 3000 land and measured building surveys – it is not very often we encounter a site or a situation that we have not faced before

*before a final survey is issued we always carry out our own in-house quality checks, so you can be confident that what you requested will be what you will receive

We hope we convinced the potential client – they asked for some example drawings and we hope and expect them to be impressed. We think the answer to the question is really all about you